Yes, it’s a QR code they must scan onto the bus with, We have a strict policy of no ticket no ride, Under no circumstances will a child be able to ride without a valid/scannable QR Code.

Bus service number/Codes are very clearly displayed, If unsure please ask anyone from the transport team.

Every child is responsible for getting off at the correct bus stop. Our published timetable clearly shows which order the bus drops off.

Pls go to https://passenger.shuttleid.uk/  > Log in > select notifications >  Enable the button for EMAIL BOARDING NOTIFICATIONS

In the most politest way No, if any child is found sharing a QR code, we hold the right to cancel the QR code, which mean you will have to repurchase the full year ticket again to be able to travel on the services.

We would love to provide everyone with a door to door service, however we are only permitted to stop at pre- authorised bus stops we hold permits for.

All buses leave on time whenever possible, we will never leave early, so please ensure you are all at your stops 3 minutes before scheduled time.

You can contact GoCardless directly by phoning 020 7183 8674 to update your bank details.

Is it important and a legal obligation for all passengers to be Manifested. If we have an emergency, we will know who to contact. Without a child scanning onboard, we have no trace.

We recommend you have a printed paper copy of your pass to ensure your child is always covered, We do and will reject passengers without correct passes.